Download Reconciliation
The process of matching carrier-transmitted policy and commission data against an agency's internal AMS records to identify discrepancies and ensure accuracy.
FAQs
- What should an agency do when a download creates a duplicate policy record?
- The duplicate should be identified, the incorrect record flagged as inactive or deleted, and the root cause investigated — typically a processing sequence issue at the carrier or a configuration error in the AMS download settings. Recurring duplicates from the same carrier warrant a conversation with the carrier's agency support team.
- How does download reconciliation relate to commission reconciliation?
- They are related but distinct processes. Policy download reconciliation ensures that policy records in the AMS match what the carrier has on file. Commission reconciliation ensures that commission payments received match what the agency expected based on those policy records. Both are necessary for complete financial accuracy; an error in policy download often propagates into a commission discrepancy.
Related Terms
Carrier Connectivity
The technical integration between an agency's AMS and carrier systems enabling policy downloads, real-time quoting, and data synchronization.
Commission Tracking
The process of recording, reconciling, and reporting insurance commissions owed and received, including carrier statement matching and discrepancy resolution.
Agency Workflow
A defined sequence of steps, assignments, and checkpoints that standardizes how an agency processes recurring policy transactions or service events.
Producer Code
A carrier-assigned unique identifier tied to a licensed producer or agency location, used to attribute new business, renewals, and commission payments.